Last updated: 22 January 2026

DriveSmart Solutions ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

DriveSmart Solutions provides professional fleet driver training, assessments, and aftercare services.

For the purposes of data protection law, DriveSmart Solutions is the Data Controller of the personal data processed in connection with our services.

2. What Personal Data We Collect

We may collect and process the following categories of personal data:

Drivers

Full name
Driving licence information (including categories and expiry dates)
Contact details (where provided)
Assessment results, scores, and observations
Fitness-to-drive declarations
Training and aftercare records

Clients / Managers

Name, job title, and company details
Contact information
Booking and contractual information

Vehicle Information

Vehicle registration number
Vehicle make and model
Mileage readings (where applicable)

3. How We Collect Personal Data

Personal data may be collected:

Directly from the Client organisation
Directly from drivers during assessments or training
Via assessment forms, reports, or digital systems

4. Lawful Basis for Processing

We process personal data under one or more of the following lawful bases:

Performance of a contract – to deliver training and assessment services
Legal obligation – to support duty of care and health & safety requirements
Legitimate interests – to improve driver safety, manage risk, and provide aftercare
Consent – where specific consent is required (e.g. declarations)

5. How We Use Personal Data

Personal data is used to:

Deliver driver inductions, assessments, and training
Produce assessment reports and recommendations
Support collision aftercare and risk management
Maintain driver records for audit and compliance purposes
Communicate with Clients regarding services

6. Data Sharing

Personal data may be shared only with:

The Client organisation
Relevant managers or safety representatives
Legal or regulatory authorities where required by law

We do not sell or trade personal data.

7. Data Storage & Security

We take appropriate technical and organisational measures to protect personal data, including:

Secure storage of digital and paper records
Restricted access to personal data
Encryption and password protection where applicable

8. Data Retention

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, including:

Legal and regulatory obligations
Contractual requirements
Audit and insurance purposes

Retention periods may vary depending on Client requirements.

9. Individual Rights

Under UK GDPR, individuals have the right to:

Access their personal data
Request correction of inaccurate data
Request erasure (where applicable)
Restrict or object to processing
Request data portability

Requests can be made by contacting DriveSmart Solutions.

10. Cookies & Website Data

Where applicable, our website may use cookies to improve functionality and user experience. Full details will be provided in a separate Cookie Policy.

11. Changes to This Policy

This Privacy Policy may be updated periodically. The latest version will always be available upon request or on our website.

12. Contact Us

For any questions regarding this Privacy Policy or how your data is handled, please contact:

DriveSmart Solutions

Professional Fleet Driver Training, Assessments & Aftercare